Refund policy

Print Club North accepts returns for up to the standard 30 days. If there are any issues or damages to the products upon delivery, we will happily replace or refund the item once the damages have been identified and returned. Print Club North will not be liable for any postal charges when returning products.

 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please supply images of damaged goods.

Exceptions / non-returnable items
Certain types of items cannot be returned, eg. custom products (such as special orders or personalised items). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at printclubnorth@gmail.com.